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What other people say about us
Chris (Grandson of resident at Linden House)
“My grandmother has recently moved in and has settled brilliantly due to the excellent care, particularly allowing her independence of choice etc. They have been so welcoming to her and to us as a family – best decision we ever made!”
Elizabeth (Niece of resident at Wren House)
“My aunt spent the last six years of her life at Wren House. She suffered from anxiety, and was not an easy person to care for. The staff were always friendly, kind and gentle, took time to reassure her, and to keep the routine she had became used to. She was a fussy eater – if she did not like the choices on the excellent and varied menu, there was always one of her favourite dishes available for her. She did not wish to mix with the other residents, so chose to eat in her room. Food was always served attractively e.g cups and saucers rather than mugs, and a different pattern in the afternoon from the mornings. The intercom system meant that as soon as she rang her bell, someone was able to speak to her, so no long waits for a response. I do not know anywhere else that could have provided such excellent care. I personally found all staff friendly and approachable. The senior member on duty was always ready to discuss any concerns I had at any time.”
(Son of resident)
“My mother has been in Linden House for 2 months and I am really pleased with the home. Along with the staff and management, everyone is really friendly and, more importantly, deals with my mother’s needs very quickly and efficiently.”
Simon (Son of resident)
“Patcham is very welcoming and the staff excellent. My mother receives first-class care and is treated with dignity and respect. She has been resident since April 2013, sadly her condition has deteriorated, however she is always kept comfortable and clean. The home is kept spotless by the cleaning staff, is well-maintained and the kitchen staff and standard of food/service is terrific.
Activities too, are well organised and relevant, often themed to the time of year or towards a special anniversary/event.
Management are always on hand should any problem or difficulty arise and any concerns are dealt with promptly and respectfully.
I would wholeheartedly recommend Patcham Nursing Home to anyone.”